Kyetech provides Automated Reporting Unit (ARU) monitoring service and is able to do so 24/7. When Kyetech receives the aru alarm, the information is documented and then the Kyetech Operator can action the alarm per the pre-determined protocol determined by the client. This may mean going down a call out list until the alarm is reported to someone or ignoring the alarm under special instructions. Having this service in place will ensure that no aru alarms will be left not dealt with.
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