Voice Information / Voice Mail Services allows a caller to phone and listen to a voice recording (Interactive Voice Response(IVR) Services) for additional information on property listings, community events/services, etc.. For example, a real estate firm may list the phone number and codes for different properties. A potential buyer can make a phone call, enter an appropriate code and listen to detailed information about the listing. When finished, the caller can select from a number of options including listening to the information again, listening to information about another listing, leaving a voice mail message or being connected to an operator who can put the potential buyer in contact with a real estate agent. Clients have the flexibility of getting information via the phone with no worry of speaking to an agent to which they may not yet be ready to do. They also have convenience of being able to speak to an agent at the press of a button.
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