Dispatch Services for Taxi Companies
Benefits of using Kyetech as your Taxi Answering and Taxi Dispatch Service
When looking for quality a Taxi Dispatch Service, experience is key! With over 44 years providing answering and dispatch services for our clients in various industries, Kyetech will find the right solution for you. We will ensure your calls area answered by a live person 24 hours a day, 7 days a week. Our professional operators and dispatchers can filter out nuisance calls, pass along office calls, and dispatch your taxi cab drivers accordingly. Depending on your unique needs, we can dispatch by text or through the use of your taxi dispatch software. In addition to taxi dispatching, we can provide Limo dispatching, and shuttle dispatching. Partnering with Kyetech ensures your callers receive a friendly, professional operator / dispatcher 24/7. Don't risk losing unanswered calls to your competition, call us today.
Using our Answering and Dispatch service results in more ride opportunities and better client satisfaction.
We can create custom solutions for your taxi company, including:
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- Answering and dispatching for taxi owner/operators
- Dispatching for multiple drivers
- Employee Safety Tracking
- Dispatching full-time, part-time, or as needed
- and more
Areas Kyetech Can Help Your Taxi Business
At Kyetech, we can customize a solution to meet your needs. Our professional operators and taxi dispatchers are available 24 hours a day, 7 days per week. We are ready to take your calls full-time, after-hours, during busy periods, or whenever you need.
24/7 Call Answering
Trying to answer all of your calls yourself day and night, or while driving, can be an impossible task. When a caller looking for a ride gets sent to your voicemail, you likely lost that ride to your competition. At Kyetech, we are continually staffed 24/7, so the first voice a caller hears is one of our friendly professional live operators. Calls can be dealt with according to your requirements. Non-urgent calls can be put through to a specific department or person, or passed along to the office staff during your regular office hours. Dispatch calls will be dealt with right away according to the protocols you have set up with us. We can also provide information to callers from a list of FAQ's that you provide us including rates for services. Save yourself time and frustration by letting Kyetech's professional live operators screen and handle your calls for your business.
Taxi Dispatching
Kyetech's professional live operators and taxi cab dispatchers are available 24/7 to assist callers in need of a ride, ensuring you don't miss out on calls that might otherwise call your competition. Calls will be dispatched to the appropriate drivers depending on location, availability and protocol. After taking all relevant caller information, we can dispatch calls different ways depending on your needs and capabilities. For example, we can text the details to your drivers phone, call your driver to provide the information, or utilize your preferred dispatching software if applicable. We can keep track of call status, and maintain periodic safety checks with your drivers during long runs.
Service is Easily Scalable
As your business grows, you won't have to worry about managing the increased call volume. Our Call Answering Services and Dispatch Services are easily and effortlessly scalable. We can handle your increased calls, letting you focus on serving your clients.
Cost Effective
By utilizing Kyetech as a virtual receptionist and dispatcher, you can save money over the cost of hiring additional dedicated staff to answer your calls from your office. These savings can add up quickly, typically saving our clients thousands over the course of a year in administrative costs.
Kyetech has the solutions you need. We provide specialized services to solve many of the challenges faced by businesses regardless of industry. Our professional operators are available 24 hours a day, 7 days per week to represent your business by answering and screening your calls, and providing information, when and how you need. Whether you are looking for full-time, after-hours, or busy/overflow call answering, we have the right solution for you.
We have been in business for over 44 years providing reliable, and always available telephone answering services to many long time clients in North America. That’s the Kyetech advantage!
If you have a need that you don't see, we can put together a customized solution for you. We are always available to help, if you have any questions, feel free to visit our contact page. We look forward in hearing from you!
Highly Personalized Service 24/7
Customer Focused
Top quality dispatchers and support staff
