Veterinarian Answering Services
Why Choose Kyetech?
When you choose to work with Kyetech, you get Experience, Confidentiality and Professionalism.
Because we are also an emergency dispatch centre, all of our operators at Kyetech are carefully screened, selected and trained to ensure your clients private information stays private. When you let our professional operators represent your Veterinary Business, we can filter out nuisance calls, take non-urgent messages and pass them along during your regular office hours. And always be ready to provide a calm caring voice for callers facing a pet emergency. This in turn can lead to increased client satisfaction and repeat clientele.
We have solutions for many types of Veterinary Clinics including:
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- Large Animal Veterinary Services
- Small Animal Veterinary Services
- Exotic Pet Veterinary Services
- and more
Areas Kyetech Can Help Your Clinic
At Kyetech, we can customize a solution to meet your needs. Our professional operators are available 24 hours a day, 7 days per week, and can take your calls full-time, after-hours, during busy periods, or whenever you need.
Available 24/7
Do you require Full-time Virtual Reception Services, After Hours Answering Services, or Overflow Call Answering? No matter what you require, at Kyetech, we have professional, experienced, live operators available 24/7. Examples of our services include: Providing general clinic information to callers such as clinic location, hours, website etc. Taking messages for the office and passing them along during regular office hours. Appointment bookings using your online scheduling system. Ensuring urgent calls are put through to the on-call Veterinarian. Save time and frustration by letting Kyetech's professional live operators screen and handle your calls according to your unique requirements.
Emergency Call Handling
When a caller indicated their animal is having a Medical Emergency, our experienced operators will do their best to ensure the caller feels like they are in good hands. We will quickly gather the necessary information, and immediately contact the appropriate on-call Veterinarian.
Appointment Booking
Kyetech's professional live operators are available 24/7 to book appointments for you on your appointment booking system. Callers no longer have to be frustrated with reaching voicemail or getting no answer at all when trying to book time with you.
Cost Effective 24 Hour Live Support
By utilizing Kyetech's professional live operators, you can save money over the cost of hiring dedicated staff to answer your calls 24 hours a day. Keeping clients happy by having a live person answer their calls, improves your company image and increase client retention. Our Veterinary Answering Services are scalable. We can handle your increased calls as your business grows. Our operators can answer frequently asked questions, book appointments, and filter calls, handling each call according to your requirements.
Kyetech has the solutions you need. We provide specialized services to solve many of the challenges faced by businesses regardless of industry. Our professional operators are available 24 hours a day, 7 days per week to represent your business by answering and screening your calls, and providing information, when and how you need. Whether you are looking for full-time, after-hours, or busy/overflow call answering, we have the right solution for you.
We have been in business for over 44 years providing reliable, and always available telephone answering services to many long time clients in North America. That’s the Kyetech advantage!
If you have a need that you don't see, we can put together a customized solution for you. We are always available to help, if you have any questions, feel free to visit our contact page. We look forward in hearing from you!
Highly Personalized Service 24/7
Customer Focused
Top quality dispatchers and support staff
